Indeed we do! It’s our pleasure to be able to offer a 10% military and first responder discount to our Veterans, active duty military, fire-fighters, local and state police, and EMTs. To apply for this discount please call our facility directly to rent a unit versus utilizing our online rental process. NOTE: You will be unable to register for a unit online if you want to take advantage of this discount. You MUST call in to setup your account.

We offer a range of unit sizes to cater to different needs, starting from small closet-sized units to larger warehouse-style spaces. Our friendly staff can help you determine the best size for your belongings.

No, we do not have special rates and discounts for customers looking for long-term storage solutions. To take advantage of our other discounts such as student discounts, military discounts, move-in specials and more. You must call in to rent a unit during regular business hours to take advantage of these discounts. Discounts are subject to location as each of our storage facilities run different discounts at different times. ALL facilities offer the military discount year round. 

Yes. We provide 24/7 access to our storage units. You can conveniently access your belongings whenever it suits your schedule.

Absolutely. Our facility is equipped with top-notch security video surveillance and well-lit areas to ensure the safety of your belongings. We also require insurance that would cover your items in the unlikely event of having your belonging tampered with.

Yes, we understand that your storage needs may change over time. We offer the flexibility to transfer to a different-sized unit within our facility based on availability.

You can make a payment directly here, or we offer various payment options, including Uhaul payment portals, automatic monthly billing, or in-person payments at our facilities that have an on-site office. Choose the method that works best for you!

If you accidentally leave an item behind, please notify us as soon as possible. We’ll do our best to assist you in retrieving the item, but please note that it’s always recommended to thoroughly check your unit before moving out.

Yes. You can reserve a storage unit in advance to secure the availability of the desired unit size. Contact us to check availability and make a reservation or check for availability online.

While we have few restrictions, there are some items that are prohibited for safety or legal reasons. These typically include hazardous materials, flammables, perishables, and live animals. Please refer to our rental guidelines for a comprehensive list.

Absolutely! At Affordable Storage Guys, we prioritize the safety and protection of your stored belongings. As part of our rental lease agreement, we require all tenants to have insurance coverage for the goods stored with us. We highly recommend SAFESTOR insurance, which provides comprehensive coverage and peace of mind. Ensuring that your belongings are insured not only safeguards your valuable possessions but also provides an added layer of protection against unforeseen circumstances. Your trust and satisfaction are of utmost importance to us, and we strive to provide you with a secure and worry-free storage experience.

Yes, you can authorize other individuals to access your storage unit. Please provide their information and ensure they abide by our facility rules and regulations. 

We understand that circumstances can arise. Please communicate with our staff if you anticipate difficulty making a payment. Late fees and other options may be available to assist you during temporary financial challenges. Rental units that go unpaid will be submitted to our auctions and your belongings will become forfeit. 

Yes. Subject to availability, you can upgrade to a larger storage unit if your storage needs increase. Our staff will assist you in finding an appropriate unit and facilitating the transition.

Depending on availability, you may request to change your storage unit within the facility. Please consult our staff to explore the possibilities.

We greatly value your feedback and want to ensure your experience with Affordable Storage Guys is the best it can be. To leave a review or voice a concern, we provide multiple channels for your convenience.

1. Online Platforms: You can leave a review on popular online review platforms such as Google, Yelp, or our Facebook Page. Simply search for “Affordable Storage Guys” for your local ASG facility.

2. Website Contact Form: As the bottom of every facility page, there is a contact form that goes directly to the facility location’s office. Fill out the contact form with your details, including your review or concern. Our team will promptly address it and provide a response as soon as possible. For emergencies, it’s always recommended to call the facility instead.

3. Direct Communication: Feel free to call or visit our office during business hours. Our staff is always available to listen to your feedback or concerns. We value open communication and will work diligently to resolve any issues you may have.

Your feedback is invaluable in helping us improve our services and ensure customer satisfaction. We appreciate your time and look forward to addressing your review or concern promptly and effectively.

At Affordable Storage Guys, we take pride in providing exceptional customer service, secure facilities, competitive pricing, and a wide range of storage options to meet various needs. Our commitment to your satisfaction sets us apart in the industry. Trust us with your storage solution needs today!